Privacy Policy

Last Updated: March 31, 2025

This Privacy Policy describes how Luvin Tech (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our quiz platform application (the “App”). This policy is effective as of the last updated date above and applies to all users of the App.

By using the Luvin Tech App, you consent to the data practices described in this policy. Please read this Privacy Policy carefully.

1. Information We Collect

We collect several types of information from and about users of our App, including:

1.1 Information You Provide Directly:

  • Account Information: When you create an account, you may provide your name, email address, username, and password.
  • Profile Information: You may choose to provide additional information for your profile, such as a profile picture or other personal details.  
  • User-Generated Content: This includes the quiz rooms you create, the quizzes you participate in, your interactions with other users in chat or through other features, and any content you submit to contests within the App.
  • Payment Information: If you participate in contests with real money rewards, we may collect payment information such as your bank account details or other payment method information to facilitate payouts. This information is processed securely by our payment service providers.
  • Communications: If you contact us for support or other inquiries, we may collect your name, email address, and the content of your communication.  

1.2 Information We Collect Automatically:

  • Usage Data: We collect information about how you use the App, such as the quizzes you play, the categories and sub-categories you browse, the rooms you join or create, your interactions with features, the duration of your sessions, and your progress and performance in quizzes and contests.
  • Device Information: We collect information about the device you use to access the App, including the device model, operating system, unique device identifiers (such as Advertising ID and Device ID), mobile network information, and IP address.  
  • Log Information: Our servers automatically record certain information when you use the App, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data.
  • Location Information: With your consent, we may collect your device’s precise location to offer location-based features or to enhance your experience, such as connecting you with nearby players (if you choose to enable this). You can disable location services at any time through your device settings.
  • Cookies and Similar Technologies: We may use cookies, pixel tags, and other similar technologies to collect information about your browsing activities within the App. This helps us to personalize your experience, analyze usage patterns, and improve the App’s functionality. You can manage your cookie preferences through the App settings or your device settings.  

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Maintaining the App: To enable you to create an account, log in, access and use all features of the App, including playing quizzes, creating and joining rooms, participating in contests, and interacting with other users.  
  • Personalizing Your Experience: To customize the content and features you see, recommend quizzes and categories that may be of interest to you, and personalize your overall experience within the App.
  • Facilitating Gameplay and Contests: To manage and track your progress and performance in quizzes and contests, determine winners, and process real money rewards.
  • Communication: To respond to your inquiries, provide customer support, and send you important notices, updates, and promotional materials (where permitted by applicable law and your preferences).
  • Improving the App: To analyze usage patterns, identify bugs and errors, conduct research and development, and improve the functionality, design, and user experience of the App.
  • Ensuring Safety and Security: To monitor user activity, detect and prevent fraud, abuse, and other harmful activities, and enforce our Terms of Service.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • Advertising and Marketing: To display personalized advertisements within the App (where applicable and in accordance with your preferences) and to conduct marketing campaigns to promote the App.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

  • Other Users: Your username and profile information may be visible to other users of the App, especially when you participate in multiplayer quizzes, join rooms, or interact in public areas of the App. Your performance and rankings in quizzes and contests may also be displayed publicly.
  • Service Providers: We may share your information with third-party service providers who assist us in operating, providing, and improving the App, such as hosting providers, payment processors, analytics providers, customer support services, and marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.  
  • Business Partners: If you participate in contests or promotions sponsored by third parties, we may share your information with those partners, subject to your consent or as necessary to fulfill the promotion.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties when we believe it is necessary to comply with a legal obligation, protect our rights or the rights of others, investigate fraud or illegal activities, or respond to a court order or legal process.  
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party as part of the transaction. We will notify you via email and/or a prominent notice in the App of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  
  • With Your Consent: We may share your information with third parties for other purposes with your explicit consent.  

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access and update your profile information within the App settings. If you need to correct other inaccuracies in your personal information, please contact us.  
  • Data Deletion: You can request the deletion of your account and associated personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.  
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or push notifications from us by following the unsubscribe instructions provided in those communications or by adjusting your notification settings in the App.  
  • Location Services: You can control whether the App collects your precise location information through your device settings.
  • Cookies and Tracking Technologies: You can manage your preferences for cookies and similar technologies through the App settings or your browser settings.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.  

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.   

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards that are designed to be appropriate to the sensitivity of the personal information we collect and process. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.   

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the type of information and the purpose for which it is processed. For example, we will typically retain your account information for as long as your account is active. We may also retain certain information for a longer period if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.   

7. Children’s Privacy

Our App is not intended for children under the age of [Specify the relevant age, e.g., 13]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.   

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, which may have data protection laws that are different from the laws in your country. By using the App, you consent to the transfer of your personal information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.   

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means, such as email. We encourage you to review this Privacy Policy periodically for any updates. The “Last Updated” date at the top of this policy indicates when the latest changes were made. Your continued use of the App after the posting of the updated Privacy Policy constitutes your acceptance of the changes.   

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:   

Luvin Tech

[email protected]

 

 

 

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